We're here to help.
For the fastest help, email us at support@toddlercall.com and we'll get back to you as soon as possible.
ToddlerCall requires iOS 16.6 or later and works on both iPhone and iPad. All devices in a household must be running iOS 16.6 or later.
One parent device pays a yearly subscription to create and manage the household. Child devices and family member (receiver-only) devices are always free — there's no limit on how many family members can receive calls.
If a contact doesn't answer within 30 seconds, ToddlerCall automatically advances to the next contact on the list. If all contacts are exhausted, the app can optionally display a 911 button (this can be turned on in Settings).
No. Video and audio travel directly between devices using a peer-to-peer connection. They are never routed through, recorded, or stored on our servers.
Yes. Family members (grandparents, babysitters, etc.) install ToddlerCall and select "Receiver Only" during setup. This is completely free and always will be.
When enabled, a 10-second approval window gives the parent a chance to review and cancel a call before it goes out to contacts. A notification appears on the parent's lock screen with a one-tap Cancel button.
Night Mode locks the app to the emergency calling screen during configured hours. Face ID or passcode is required to exit. A bedtime reminder notification can be set to prompt placing the device near the child at bedtime.
Practice Mode lets your child go through the calling flow — including the ring tone and contact progression — without real calls going out to family members. It's a great way to build familiarity before an emergency happens.
On the parent device, go to Settings → Manage Emergency Contacts. From there you can add contacts from your device's contacts list, reorder them by drag, or remove them.
Go to Settings → About → Change Device Role. This will clear onboarding and let you re-select a role on the next app launch.
Email us at support@toddlercall.com and we'll permanently delete all data associated with your account.
Email: support@toddlercall.com